Privacy Policy

Last updated: 2026

1. Introduction

Grace Counselling ("we," "us," or "our") respects your privacy and is committed to protecting your personal data in accordance with the Digital Personal Data Protection (DPDP) Act, 2023, and the Telemedicine Practice Guidelines, 2020 (India).

2. Data Collection

We collect minimal personal data necessary to provide counselling services, including your name, contact details, and intake forms. Session notes are kept strictly confidential and secure.

3. Confidentiality

All therapy sessions are strictly confidential. We will not disclose any information about you without your explicit consent, except in cases where we are legally mandated to do so (e.g., imminent risk to self or others).

4. Platform Security

Online sessions are conducted via secure, encrypted platforms. We do not record therapy sessions. Website forms are securely transmitted via Netlify Forms.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us directly.